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Frequently asked questions

Who are we?

Noala is an online platform, allowing you to practice your child’s communication skills anytime, anywhere. We offer digital exercises and coaching videos, reviewed by our in-house speech and language professionals. You’ll have weekly check-ins from our speech and language professionals, to review progress and catch up with how it’s been going at home practice.

How long does the program take to complete?

On average, a child progressing through our program will take between 6 to 8 weeks. Not all children are the same, but with the attention from our in-house speech and language professionals, we’ll be able to support and advise throughout.

How does online compare to offline?

Currently, to get access to an in-person speech and language professional, waiting times are a minimum 6-12 months. We can get your child started within a week from initial contact. You will receive same level of care, if not more, and encouragement, whether it be online and offline.

What does my child need to be present for?

Your child will need to be present for their assessment and when practising digital exercises, but it is optional for the introduction call and weekly coaching calls.

Can I get reimbursed by my insurance?

Many UK insurances will reimburse families if they have a clinical report and invoice - please check with your insurance provider and get in touch.

What programs do you currently offer?

We currently have our first program for Developmental Language readily available to start immediately. We'll soon be releasing our second program for common speech sounds which is now open for registration.

Does my child need to have a disorder to take part in the program?

No. If you’re child’s communication is delayed, or there is an aspect of their communication (e.g. social interaction) needing attention, our program can help you incorporate activities and skills into your day-to-day interactions to progress.

Can I still access patient information (e.g. clinical notes) if I terminate my Noala account?

Yes, that is possible! Reach out to us via contact@noala.co and we will manually send you the information that you need.

Find the best program for you

Chat with a speech pro

In a free 10-minute call, our clinical team will help you understand your child’s communication level and find a course of action that suits you. Simply book online.

Take our questionnaire

Not sure where your child is on their developmental journey? Answer a few short questions, and our clinical team will get back to you. Everyone's journey is different, but finding your next step is easy.

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Book a free 10 minute call with one of our speech and language professionals for instant help

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